Technical Support
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Instantel is dedicated to provide the highest quality of service through courteous and responsive technical support. Working alongside your Authorized Instantel Dealer’s support program, Instantel offers you technical support in two ways – InfoChange Online Technical Support and the Instantel Technical Support Desk.

InfoChange Online Technical Support

24/7 Technical Support

  • Browse our Frequently Asked Questions (FAQs) on-line (no login account required).
  • Search our technical database – log in and ‘Ask a Question’ to receive information on your topic of interest.

Request & Track Service

  • Send a monitor or sensors back for calibration or repair – log in and click ‘RMA’ to request and track a Return Material Authorization.

Create an InfoChange Account

  • Click on the link below to access InfoChange. Select "Using InfoChange" in the Browse window for detailed instructions on how to easily set up an account.

Instantel Technical Support Desk

For further assistance, telephone and email support is also available through the Instantel Technical Support Desk.

Hours of Operation:
Monday to Friday, 8:30 a.m. to 5:00 pm EST

Contact Information:
Telephone: 1.613.592.4642 ext. 3
Toll Free (Canada & USA): 1.800.267.9111 ext. 3
Fax: 1.613.592.4296

309 Legget Drive, Ottawa, Ontario, Canada, K2K 3A3